shipping
domestic shipping
the following are estimated processing and delivery times. the salty hive makes every effort to fulfill orders as quickly as possible!
processing
order processing takes place during normal business hours, monday through friday. please allow 1-2 days for processing. orders received after 3 pm will begin being processed the following business day.
shipping
the salty hive ships both domestically and to a select number of international destinations. shipping times depend on your location. if you live down the street from us in ohio, you'll get it faster than if you live in hawaii. the usps site quotes, but does not guarantee, 2-8 business days for domestic delivery. international shipping is longer.
custom orders take 1-3 weeks to create and deliver because they are made-to-order.
if a package can't be delivered due to an error entering your shipping address, the salty hive is not responsible for any additional fees that may incur in order to reroute or reship the package. local and want to save shipping? see below for pick-up options below!
free shipping offer
when you spend $60+, you qualify for free usps or ups shipping, up to $10 [depending on order weight: usps ground/usps priority/ups ground]
this offer is not combinable with other coupons/discounts so your cart will reflect the best deal possible for you!
local and want to save shipping? see below for pick-up options below!
local pick-up
the salty hive offers local pick-up at bombshell gifts [4195 massillon rd #239, uniontown, 44685] or an upcoming event.
please note: two attempts will be made via email [one used to place order,] to schedule a pick-up location & date [at bombshell gifts or an upcoming event.]
if no response is made within 36 hours after the 2nd email, your order will be cancelled & order will be refunded minus a 10% restock fee. please be sure to check your email if local pick-up is selected!
if order is not picked-up at event as scheduled, it is up to the customer to contact the salty hive to reschedule a pick-up. if 5 business days passes without contact from customer, the order will be cancelled & order will be refunded minus a 10% restock fee. customer may request to have order shipped, in which an invoice will be sent out for shipping costs & then shipped upon payment.
for rush local orders outside of area, please contact for a delivery quote at https://thesaltyhiveandbody.myshopify.com/pages/contact-us .
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international shipping
processing
order processing takes place during normal business hours, monday through friday. please allow 1-2 days for processing. orders received after 3 pm will begin being processed the following business day.
customs
you, the customer, are responsible for all taxes and duties (including vat) imposed by your country of residence.
the salty hive is not responsible for any packages held by international customs agencies and it is not the responsibility of the salty hive to make the customer aware of these agencies and their actions. please check with your country's customs office to determine their procedures and any potential charges.
for example, uk residents might expect a customs charge of at least 20% of the total cost of the purchase. the salty hive is not responsible for this payment. your package may arrive at your local post office or delivery center and be held until pickup and payment is taken care of.
if you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping.
if it is a custom piece and it is returned to us, you should contact us immediately to arrange reshipping as custom orders are final sale and we cannot refund you for the purchase.
should the salty hive mistakenly be invoiced directly for any duties or fees from the shipping company after delivery, we will email an invoice for the balance due. this will need to paid immediately.
as with domestic shipping, if a package can't be delivered due to an error entering your shipping address, the salty hive is not responsible for any additional fees that may incur in order to reroute or reship the package.
tracking
if you have a usps package marked as delivered but haven't received it, please contact your local mail facility (ie. royal mail in the uk).